Cleaning Cancellation Policy

For B’Santi Cleaning & Vacation Rental Management

In the event that the Client needs to cancel a scheduled cleaning appointment, forty-eight (48) hours notice to B’Santi Cleaning is required. Notice may be given by email, SMS (text), or phone. Should the Client fail to give forty-eight (48) hours notice on more than one (1) occasion, the Client must pay 50% for the canceled cleaning first offense and 80% of the fee for canceled cleanings thereafter. Canceling more than three (3) scheduled cleanings, without prior approval of B’Santi Cleaning, will be deemed a material breach and allow B’Santi Cleaning  to cancel the contract and/or pricing agreement or to seek legal remedies.

In the event that B’Santi Cleaning needs to cancel a scheduled cleaning appointment 24 hours notice will be given to the client. If B’Santi Cleaning fails to give 24-hour notice, Client will be offered 35% off Next Scheduled Clean.