Privacy policy.
Privacy Policy
Effective Date: 4/22/2025
At B’santi Cleaning & Vacation Rental Management, your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
Information We Collect
We may collect the following personal information when you use our services or visit our website:
Name, phone number, and email address
Service address/location
Payment and billing information
Communication history (texts, calls, emails)
Photos or videos of properties (if provided for estimates or before/after documentation)
How We Use Your Information
We use your information to:
Schedule and provide cleaning and vacation rental services
Send invoices, confirmations, and updates
Respond to inquiries and customer support needs
Improve our services and communication
Maintain internal records and tax documentation
Information Sharing
We do not sell or rent your personal information. We may share limited information with:
Subcontractors or team members only as needed to perform services
Payment processors (such as Stripe or Square)
Legal authorities when required by law or to protect our rights
Data Security
We take appropriate steps to protect your personal data using secure technology, encrypted payment systems, and access controls. Only authorized personnel can access your information.
Cookies & Website Tracking
Our website may use cookies and analytics tools to improve performance and understand usage. This helps us enhance user experience but does not personally identify you.
Your Rights
You have the right to:
Request a copy of the personal data we have about you
Ask for corrections to your data
Request deletion of your data (unless required for legal or financial purposes)
Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to make a request regarding your personal data, please contact us:
B’santi Cleaning & Vacation Rental Management
(707) 731-4976
bsantivacationcleaning@gmail.com